Terms of service
This website is operated by Pulp & Beans. Throughout the site, the terms “we”, “us” and “our” refer to Pulp & Beans. Pulp & Beans offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
2. Your Account
You may choose to register at the Website. If you do, you will have an email address/username and password for your account. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account, username and/or password. You agree to provide only accurate, truthful information to us. We reserve the right to refuse service and/or terminate your account without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Pulp & Beans best interests to do so.
3. Product Information
We cannot guarantee that all actual products will be exactly the same as shown on the monitor as that depends on the user monitor. Products images and photography are for illustration purposed only. All photos are taken by our team and owned by us. All products you see and view in Site are the actual products made and owned by us.
4. Accuracy of Billing & Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
Our prices are based upon our high standard of work and quality of ingredients used. All prices are non-negotiable. Payment secures the listed prices and prevents any further price increases, except in the exceptional circumstances beyond our control (e.g. increase in ingredients price, increase in fuel prices, etc.)
We take all complaints very seriously. If you experience any problem with our products, complaints must be made within  hours upon receiving the products.
All our chocolates are non-returnable. We do not accept any returns or exchange of orders once the items are left our premises either by way of delivery of self-pickup. However, you may let us know if there is any defects and refund with credit voucher on your next purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
9. Third Party Links
We are not responsible for the content of any off-website pages or any other websites linked to or from the Website. Links appearing on the Website are for convenience only and are not an endorsement by us, our affiliates or our partners on the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-website pages or any other websites linked to or from the Website, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions.
10. Inaccuracy Informations
From time to time, there might be information on this Site that contains typographical error, inaccuracies, omissions that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, changes or amend information without any prior notice to customers.
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including solicitors’ fees, resulting from any third party claim, action, or demand resulting from your use of the Website. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to these Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination notice, including, as applicable, by ceasing all use of the Website.
Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself.
In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not affect the validity and enforceability of any remaining provisions and further render these Terms and Conditions unenforceable or invalid as a whole. If you have any questions regarding these Terms and Conditions, please write to us at [email protected]